Returns & Warranty Information

Please read our warranty and return policies below for more details and exclusions. If you have any question, please do not hesitate to contact us at 1.866.977.4343.

RidgeGate warrants this product for its useful life against deficiencies in material and workmanship. This LIMITED LIFETIME WARRANTY does not cover products that are improperly used, abused, altered or repaired, nor does it cover consumable good such as mandrels, jaws, fasteners etc. If found to be defective, a replacement will be sent to you. Shipping is extra. THIS LIMITED LIFETIME WARRANTY EXCLUDES ALL INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states/province do not allow the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to you. This LIMITED LIFETIME WARRANTY gives you specific legal rights that may vary from region to region. Deficient products that are covered by this policy will be replaced or repaired. If you believe that your tool meets the criteria for warranty replacement or repair, please send us with your order information and contact detail to:

RidgeGate Tools
Attn: RMA Department
Email: [email protected]
Phone: +1.604.888.7709Mailing Address:
#2 – 20279 97 Ave,
Langley, BC Canada V1M 4B9

The following list of tools are covered under the limited lifetime warranty policy. Please note mandrels, jaws, nosepieces, etc are not covered as they are  defined as consumable parts.

Heavy Duty Tools
  • MaxDuty Flex Series
  • MaxDuty Compact Series
  • MaxDuty Swivel Series
Drill Adapters
  • MaxDrill Series
Classic Tools
  • ML100 Series
  • SH360 Series
  • RV100 Series
  • S360
  • RP10
  • Viper